C W Kitchens and Bespoke Joinery Ltd

Kitchens

Upgrade this listing

Website | 01684 562600
108 Graham Rd, Great Malvern, Malvern WR14 2HX, UK

Opening Hours:
Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 8:30 AM – 6:00 PM
Sunday: 8:30 AM – 6:00 PM


Area Served:
Within 4 miles (6.4km) of 108 Graham Rd, Great Malvern, Malvern WR14 2HX, UK
Get more exposure


The patience you demonstrated with us over the months of design changes and the time you investing in us helping us to evolve our final design into the kitchen of our dreams is a real testament to the level of customer service delivered by you and your company. We could not be more pleased with the outcome and the quality kitchen which, despite the fact you kept telling us about the quality, it really wasn’t until the kitchen was delivered, on the day it was supposed to, did it really become apparent how good it was!

Although we had to do some quick thinking during the install with regard to the position of the dishwasher, Wojciech, was absolutely unflappable and took everything in his stride, always checking with us that things were as we wanted. On the final day of the install Wojciech was with us until 7:30pm to complete everything and never once did he rush anything or seem more eager to get away than complete the job to everyones satisfaction, including his own!

The home improvement industry is littered with tales of woe experienced by homeowners who receive bad service or even worse, not getting what they have paid for, however, CW Kitchens are at the other end of the scale and I will be banging the drum to anyone that will listen if they mention they are thinking of upgrading their kitchen.

Thank you from two very happy customers.

Mr & Mrs Lloyd, Worcester

Google Rating: 1.0 out of 5 stars (1 total ratings)

jeremy robinson
1 Star
After many weeks of working together our kitchen design was finalised. During the process the contractual terms were discussed and agreed. The company C W Kitchens and Bespoke Joinery Ltd only has a negligible net asset worth according to the Companies' House public records and we needed this to be taken into account with respect to advance payments. The concerns were discussed and payment terms were subsequently agreed, subject to an order being placed. Once all had been finalised and we were ready to place the order we were advised that they were unwilling to stand by the agreed terms and for the order to proceed we had to effectively pay 90% of the CW contract sum before receipt of any of the kitchen units. The fact that we considered this too great a risk is a personal judgement, but the changing of the terms after having been discussed and agreed we found wholly unreasonable and unacceptable and decided not to proceed.
Friday 21st May 2021