East Midlands Reactive Maintenance Ltd

We are a boiler breakdown and service company that also specialize in installation. We work in the insurance sector, which means we carry out work for well known boiler/heating insurers. Not only do we repair boilers we can replace them. If you would like a new boiler quote please give us a call or you can head over to our Facebook page

Emma Anderson
1 Star
Stay away! These came out through domestic and general and have made my boiler worse. I cannot turn my heating off now which i could before. They have turned a small problem into a big problem. Rang to speak to them this morning and customer service is shocking all she could say is someone will be out this afternoon he has to follow his route. They have caused these issues so they should come out as a priority. I have a 5 year old and my husband has ashtma he was struggling to breath last night as house was so hot but they dont care they will just get 2 call out charges from domestic and general.
Tuesday 16th May 2023

Brian Withington
1 Star
Appalling “service”. Poor communications. Rude and deceitful on telephone. Never showed up for appointment but then brazenly claimed that the engineer called “the other number” when they arrived at premises - we have call log proof neither number was called - and we had been promised 30 minutes heads up call, anyway. Avoid. Have suggested to Domestic & General that they do the same.
Friday 18th August 2023

Jenny Moore
5 Star
Emergency insurance job no heating they were at my property within two hours and fixed the problem, great engineer very professional and helpful.
Monday 3rd April 2023

Steven Collier
1 Star
East Midlands Non Reactive more like.Been ringing you for 4 hours. Even the insurance company have tried to call you! Then I get a text saying someone is coming in 3 days time.I’ve no hot water, front of the Boiler is hanging off, and 3 children to look after. My policy is being Cancelled… a waste of time.
Friday 9th September 2022

Khalid
5 Star
Can’t speak for others experiences, I found Dave to be prompt and professional, diagnosed the issue immediately, sourced the part within 1 day and installed it before the long Easter Bank holiday got underway. Thank you.
Thursday 6th April 2023