Wolseley Plumb & Parts

Neil Catton
1 Star
I have been visiting trade counters for the last 25 years. Being an engineer across England and Scotland and have experienced all kinds of customer service. When I was a 17 year old trainee I almost expected to be ignored at the counter, but nowadays I don’t expect to stand at a trade counter for over five minutes, with three staff members completely ignoring me. And to top it off a regular customer coming in and getting severed immediately. The older of the assistants who I recognised from previous visits completely ignored me, no, I’ll be with you in a minute. Another guy who may have been a manager, just went about his business not even acknowledging my presence in the store. Absolutely shocking rudeness and ignorance. Time for a career change boys. Customer service really isn’t your thing. Also no masks on.
Thursday 11th February 2021

Dale Cooper
5 Star
Very happy with the service. Walked in with a ceramic tap cartridge and walked out with the required bits having been able to check like for lie agains the old. Will return.
Monday 5th October 2020

sarah g
5 Star
Staff were really helpful and friendly.
Saturday 28th November 2020

Colin Paterson
1 Star
Waiting to long
Wednesday 28th April 2021